The illumin Knowledge & Research Management System
Trusted by government, legal and corporate organisations for clarity and control over research management and knowledge workflows.
Manage your organisation’s knowledge with ease
illumin is the perfect tool for research management that collects, records, quantifies and precise queries and answers provided to staff and clients.
The knowledge base becomes a comprehensive, audited database of relevant information that can be easily shared.
Onelog and Softlink
Leading together: Redefining the future of Online Research and Resource Management
As the leading Online Resource Management Solution, Onelog values innovation that drives efficiency and impact. In a landscape where information access and insight are critical, illumin stands out for its intuitive design, powerful analytics and deep understanding of researchers’ evolving needs.
Knowledge base
Build a searchable, secure knowledge base that stores all your valuable insights in one place.
Powerful search
With faceted search and predictive text, locating research or institutional knowledge takes just seconds.
Analytics
Use drag-and-drop analytics to generate visual reports in seconds. Report scheduling helps keep teams informed without manual effort.
Flexible request and response management
Built for information professionals who need clarity, control and easy sharing. illumin’s powerful request management interface includes:
Multiple request and response options
A searchable, growing knowledge base
Email alerts and in-progress subscriptions
Unlimited custom forms and fields
Rich response support: text, attachments, links, multimedia
Increase productivity and streamline management
illumin makes it easy to manage research workflows and preserve valuable insights across your organisation by allowing staff and users to:
View detailed reports to monitor service quality, team efficiency and workload.
Mark high-priority or sensitive requests for extra control, with visibility limited to key users.
Use the built-in stopwatch to track research time accurately.
Enjoy effortless email integration throughout the request process.
Automate report scheduling to keep teams informed
Softlink is a pioneer in library and knowledge management software since 1983
Today, their products are used globally by legal, government, corporate, and research organisations. From digital resource management to AI-powered cataloguing, Softlink helps customers deliver smarter services, faster.
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Search all the fields within your catalogue, including any information within your online resources such as Word or PDF file documents.
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Highly configurable page elements and layouts to display the information relevant to you and your research team.
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Create custom, detailed reports to focus on areas important to you. Schedule reports and have them sent directly to your inbox.
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Support for Single Sign-on (SSO) means secure and convenient access to the library catalogue without being asked to log-in.
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Reliable and secure certified T4 hosting facilities are available for hassle-free setup and access via the cloud. Self-hosted setups are also supported.
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Softlink offers several free training sessions throughout the year, including face to face group training and online sessions. In addition, free user groups and webinars for all support customers.
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Access to support team comprised of qualified professionals who understand your processes and related technologies. Support is available via online chat, email or phone.
Offering research and knowledge teams a complete solution for managing internal workflows and external digital resources
Time-saving tools every research team should be using
Research professionals face constant pressure to deliver accurate, timely insights under tight deadlines. From managing requests to juggling tools and tracking outputs, the real challenge isn’t just doing the work, it’s doing it efficiently…
